3
Log on
Open QuickQ and enter your registered membership information.
Using QuickQ for the first time: smooth from the start
Six moves take you from the download to smooth playback, with nothing fiddly in between.
Short answer: Going from package to smooth playback takes six moves: download, install, log on, examine routes, join, then disconnect or change. No manual entries, and you will know the flow within minutes.
4
Pick a route
Test the provided list and choose an appropriate option.
5
Join
Select Join and wait until the progress confirms success.
6
Disconnect or change route
Disconnect when finished, or choose another route when needed.
1
Get the app
Open the download page and choose the version for your gadget.
2
Install it
Run the installer and follow the how-tos on screen.
What to do when it will not join
| What you see | Try first | Then try |
|---|---|---|
| Cannot log on | Test membership information and local web | Reset the access code or seek support |
| Tunnel takes too long | Disconnect and select another route | Restart the app |
| Bandwidth fluctuates | Pause bandwidth-heavy downloads | Choose a more proper route |
STEP BY STEP
What order gives the smoothest first run?
Follow these six moves in order; each one gives clear notice.
- Log on: open the app and enter your registered QuickQ membership information.
- Pick a route: look through the provided route list and pick the one that fits.
- Join: press Join and wait until the progress presents connected; the interface confirms it.
- Disconnect or change route: disconnect when done, or change to another route whenever needed.
- Download: open the download page and get the build that works with your system.
- Install: run the installer and follow the requests, allowing the OS security prompt if asked.
TROUBLESHOOTING
What is the simplest way to fix a failed tunnel?
Work through these moves first; most troubles are solved in the first two.
| Symptom | What to do | Next step |
|---|---|---|
| Cannot log on | Test the membership input and local network | Reset the access code or submit a request through official support |
| Tunnel hangs | Disconnect and try another route | Restart the app and try again |
| Bandwidth fluctuates | Close background jobs using bandwidth | Choose a more proper route |